1335 Regents Park Dr, Suite 120, Houston, TX 77058
If you have an inquiry, complaint or dispute, please fill out the form below and submit. The information will be directed to our Compliance Department.
CONSUMER COMPLAINTS AGAINST
MORTGAGE RELATED COMPANIES AND INDIVIDUALS
DOING BUSINESS IN TEXAS
You have the right to file a complaint against Residential Mortgage Loan Originators, Mortgage Companies, Financial Services Companies, Auxiliary Mortgage Loan Activity Companies, and Independent Contractor Loan Processors and Underwriters licensed under Texas Finance Code Chapter 156, Residential Mortgage Loan Company and Residential Mortgage Loan Originator Licensing and Registration Act;
Residential Mortgage Loan Originators and Mortgage Bankers under Texas Finance Code Chapter 157, Mortgage Banker Registration and Residential Mortgage Loan Originator License Act;
Residential Mortgage Loan Servicers Under Texas Finance Code Chapter 158, Residential Mortgage Loan Servicer Registration Act;
a state savings bank if you feel you have been wronged in any way regarding your financial dealings and or transactions.
To file a complaint, please read and follow the instructions below carefully. If you have any questions or if you need clarification please contact us.
Please note that the Department maintains the Recovery Fund to assist consumers who have been financially harmed by a licensed individual referenced above. A Recovery Fund claims may be filed against individuals who were properly licensed at the time of the financial harm and who participated in the fund. For more information about the Recovery Fund, please consult subchapter F of the Residential Mortgage Loan Company and Residential Mortgage Loan Originator Licensing and Registration Act “Statutes and Regulations” link found under Statutes and Rules.